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By their very nature, local authorities are transaction driven, often resulting in high volumes of paperwork being passed around departments.
Universal Government has workflow and document management at its heart. Workflow sits above and manages all Universal Government business processes. The underlying technology ensures a common front end is provided across services, and the management of the whole authority through a single system can become a reality.
Within the Universal Finance directorate Comino provided workflow and document management to Revenues and Benefits departments and each year the solution issues-
• Over 4 Million Council Tax documents
• Over 3,500 NNDR documents
• Just under 1 Million Housing Benefit Claims
Workflow and document management is just one of the enablers to support your e-Government vision. Comino provides mobile technology to bring greater flexibility to your working practices. Within the Universal Housing directorate market leading mobile computing solutions are available for on-site ordering of repairs and stock condition surveys.
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