Comino provides highly functional business software applications with the common thread of helping our clients to deliver excellent customer service.

To this end we have complemented industry standard development tools with our own process-based framework to deliver highly functional workflow-based applications. The framework is developed and maintained by a core technology team to maximise component re-use and ensure commonality of approach across our target markets.

In addition to being a Rapid Application Development environment our framework offers a multi-tier architecture based on Microsoft IIS and developed using Microsoft Visual C++. It also utilises XML over HTTP both internally and externally in conformance with modern open standards which facilitates integration with other XML-enabled applications.

Internet/Intranet functionality is delivered through a highly secure sub-system developed in Java and based on the J2EE Framework, utilising eGIF compliant XML messaging to deliver high levels of interactivity without compromising network security.

In pursuit of service excellence our core technology includes EDM (Electronic Document Management) and CTI (Computer Telephony Integration) which enable our customers to achieve an unprecedented level of process control and automation across both front and back office aspects of their business.

Rent Officer Referral Project the Technology
23-Apr-2004

In August last year the DWP announced a £4.6 million boost to help local councils improve the way they administer housing benefit. Bradford, Comino and the Rent Service submitted a joint bid designed to benefit all local authorities who currently use Comino's Universal Document Management and Workflow solution. Comino will supply Bradford the electronic interface with the Rent Service to facilitate the electronic transfer of Housing Benefit casework data between housing benefit providers and the Rent Service. Bradford was one of the two hundred and seventy authorities which were successful in securing a share of the £4.6 million. Read on to find out how the project has developed...

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PRO COMPLIANCE
20-Feb-2003

Comino is developing an Electronic Records Management Module to complement its Electronic Document Management system. This module will be PRO compliant and, as part of the same project, we are taking the opportunity to bring our existing functionality in line with the requirements of the Public Records Office 2002 specification. We expect to submit the complete system for full accredited compliance in the third quarter of 2004. The primary driver behind this development is the growing adoption of the PRO standard in Local and Central Government ITT's for corporate document management systems. There are clear signs that private organisations (e.g. Social Housing clients) are also beginning to adopt this standard and Comino believes it is a matter of time before this capability is accepted as the norm in private sector companies. Nevertheless we recognise that many clients may not wish to adopt Electronic Records Management (ERM) for some time and therefore Comino have chosen to implement ERM as an optional module as part of the Enterprise range of products.

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	Object-oriented Software Architecture and Platforms Databases Integration Electronic Document Management Telephony E-mail and Fax Audit/ Data Change Management


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